The benefit of this AI skill
Follow a consistent set of best practices for crafting interview scripts. Use this AI skill to refine existing interview scripts or craft new ones. (Enter a request into Elle, the AI assistant, like "Create a focused interview script for customer research.") Elle automatically applies the pre-defined structure, suggesting a series of questions to help you probe deeply into customer needs. It also ensures questions avoid assumptions and are worded in a way that is open-ended and unbiased. This enables researchers to gather meaningful insights to shape your product roadmap.
Example output

Tips to get the best results
Create an initial outline for your interview script based on what you want to learn
Review the Interview script format skill in the prompt box before you apply it
Adjust the script guidance and example structure based on your organization's best practices
Add the skill in your Personal or Workspace settings
How to get started
Navigate to the Scripts section of a Study in Aha! Discovery (or use a note)
Click the Elle icon to open the AI assistant
Click the + icon in the prompt box and select Search the library
Search for and select the Interview script format skill
Run the skill and work with Elle to refine the output
Replace your initial interview script with the updated one
About the AI assistant in Aha! software
Accelerate your work with AI. The AI assistant in Aha! software is purpose-built for product development teams. It draws on advanced models from OpenAI, Anthropic, and Google, automatically selecting the best one for each task. Use it to instantly create text, records, reports, wireframes, whiteboards, and prototypes. You can also modify, link, and analyze key information in your account.
Choose from a library of pre-built prompts — including requests, instructions, and agents — that are tuned for product development work. Or create your own to support workflows that are unique to your team. The AI assistant automatically tailors responses based on the Aha! record you are working on and can reference and retrieve other records in a prompt or report. Give it a try today and change the way you plan and build products.