Getting started

Let us guide you

Aha! customer success team hiking

There is a better way

We do not have salespeople. Some people think this is strange. But not us. After all, do you want to be sold to — or do you want someone who has done your job and known your challenges to help guide you towards what is right for you? We think the latter.

The Customer Success team at Aha! is made up of product experts who are ready to share their knowledge with you. No one has a sales quota or receives a commission. You can be confident that we will listen and make recommendations with only your team and our relationship in mind. And if Aha! is not a great fit for your needs — we are not afraid to say so.

Daily live demos

Our goal is to make it easy for you to discover and use the features that matter to you most. We offer live demos every day. Let us show you how your teams can use our products to capture feedback and create strategic roadmaps. Go ahead and schedule time to meet with one of our experts so we can help you and your team get going.

30 days free, on us

Most customers start with a fully featured trial of our software. We give you 30 days. Invite as many colleagues as you would like to work with you in your trial account — there is no limit and no cost. And if you need help along the way, just let us know. We are here for you 24/7 and respond to everyone globally within a few hours.

Custom onboarding

Do you want personalized procurement, account setup, and professional training assistance? If so, our Enterprise+ plan with concierge support is for you. Your team will be led through a four- to eight-week rollout program that we built and refined after helping thousands of customers adopt our software.