The benefit of this AI skill
Prepare for customer conversations with confidence. This AI skill analyzes a feature and its linked customer feedback to identify potential concerns, providing clear responses, supporting proof points, and follow-up questions to guide the conversation. Run it before a product launch — once support materials are live — to anticipate how prospects and customers might react to a new feature. Include the output in your sales enablement materials to help customer-facing colleagues promote new functionality and handle potential concerns.
Tips to get the best results
Review the feature's description to ensure it includes the right level of detail about the functionality
Add the target segment, use case, and relevant proof points to guide the response
Specify how you want Elle (the AI assistant) to format its output (in a table, regular text, etc.)
Explain how the output will be used — for example, as part of a sales enablement note or in a launch document
How to get started
Open the Details page for the feature you are working on. (Or paste the feature record link directly in the chat when you enter the request.)
Click the Elle icon to open the AI assistant
Click the + icon in the prompt box and select Search the library
Search for and select the Customer concern scenarios skill
Run the skill and work with Elle to refine the output
About the AI assistant in Aha! software
Accelerate your work with AI. The AI assistant in Aha! software is purpose-built for product development teams. It draws on advanced models from OpenAI, Anthropic, and Google, automatically selecting the best one for each task. Use it to instantly create text, records, reports, wireframes, whiteboards, and prototypes. You can also modify, link, and analyze key information in your account.
Choose from a library of pre-built prompts — including requests, instructions, and agents — that are tuned for product development work. Or create your own to support workflows that are unique to your team. The AI assistant automatically tailors responses based on the Aha! record you are working on and can reference and retrieve other records in a prompt or report. Give it a try today and change the way you plan and build products.
