September 15, 2023 release notes

New to all Aha! accounts

You can now add comments and respond inline on whiteboards in Aha! software — making it easier than ever to give and receive feedback.

Sales and support teams can now see all linked customer requests — including those for opportunities and cases — on the account page in Salesforce.

See what else is new:

Click the More options menu in the Aha! text editor and select Template to add a template to an existing note.
You can now embed gifs and videos in whiteboards.

You can now choose to include or ignore delivery risks for records in parking lots. Navigate to Settings ⚙️ Workspace Delivery risks and use the toggle next to Check records in parking lots to configure delivery risks for parking lots.
Watchers will now receive a notification when a user manually flags a record At risk — so stakeholders can stay informed when work is at risk.
The following conditions will flag a record as At risk for all customers tracking delivery risks:
- Dependencies not started
- Dependencies past due
- Started late
- No assignee
- No detailed estimate
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