Aha! Ideas | How to integrate with Salesforce

Aha! experts Erin Ward and Kelly Sebes will show you how to centralize idea submissions from sales and support teams — then tie CRM data to that customer feedback. You will learn how to:

• Capture customer requests directly from Salesforce

• Sync account and opportunity details with ideas data

• Assess the business value of each request

• Keep sales and support teams informed of updates