Jira error: "Field 'FixVersions' cannot be set. It is not on the appropriate screen or unknown."

In some cases, there may be no error message, but when features are sent to Jira, they are not linked to the version they correspond to.

The FixVersions field can only be set by Aha! if it is present on the create issue and edit issue views in Jira. Jira limits access through the API to fields that are visible in the UI. The FixVersions field is visible by default, so your Jira instance must have been customized to remove the field.

If you want Aha! to set the field, you need to add it to the default view in Jira. Note also that different users can see different views in Jira, so you should make sure the Jira user you are using with the integration has the FixVersions field visible.

After changing the configuration in Jira, you must go back to the Aha! integration screen and click Reload configuration so that Aha! can read the latest configuration from Jira.

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