Frequently Asked Questions

Q. How does the free 30-day trial work?
A. We do not require a credit card. After you create a trial account, you get instant access to all Aha! features for 30 days. We want you to try Aha! and see that there is a better way to build brilliant roadmaps. You can upgrade to a paid account at any time.
Q. What happens at the end of the trial?
A. We will email you before your trial expires. When you are ready to upgrade to a paid account, select the plan and the number of users you need. When you upgrade your trial account to paid, all of your work remains intact. If you do not sign up for a paid account at the end of your 30-day trial, you can export your data at any time before the 30th day — when your account will expire.
Q. What are the billing options?
A. We offer both quarterly and annual billing. You can pay by credit card for all plans. Choose an annual plan for the option of invoice billing.
Q. I still have questions — who should I contact?
A. Email us at support@aha.io or call 1 (888) 926-2240.