Quickly convert a ticket in Zendesk into a new idea or link to an existing one.
Aha! Ideas + Flowdock
Increase alignment across the team
Keep everyone informed of idea progress. This one-way integration brings visibility into what is happening as you capture feedback and prioritize ideas. Select the channel in Flowdock you want to send ideas activity to, then specify the fields you want to include. Each message in Flowdock includes a link to the related record so Aha! Ideas users can easily access the details.
Share customer ideas
Provide greater visibility into what customers want. You can create a flow for tracking new customer ideas and notify the team when a comment is added or a customer votes on an idea.
Communicate idea progress
Send updates — including status changes, comments, to-dos, and more — directly to Flowdock. This makes it easy for teammates to follow the progress of upcoming ideas, so they know what to expect and when.