Since 1995, SynerMed has been in the business of developing customized information technology and business management solutions for independent physicians. SynerMed works together with physicians to identify their needs and create low-cost, high-value solutions for their patients.
We had a problem
Prior to using Aha!, we lacked a clearly defined vision statement for our products. This made it difficult to set product strategy and guide development efforts. In addition, we didn’t have a centralized place to see upcoming features and releases. With teams spread across multiple locations, our developers were often in the dark about what they would be working on next and how it supported our strategy. Further, customers had limited insights into our roadmap and when they could expect to receive new features.
Aha! as a solution
Aha! helps us keep product strategy front and center. Each product now has a clearly stated vision that has been approved by our executive team. This gives us a sounding board for new ideas to ensure that they support our overall direction.
We also have better visibility into what is happening and when. Features are organized clearly on the feature board in Aha! and easily grouped into releases. This enables developers to see what they need to work on and customers to see when new features will be available.
Life is good
Since using Aha!, we have greater transparency into features that are in progress and when we expect them to be delivered. Keeping all of our product-related documentation — including design notes, user requests, and feature requirements — in a centralized repository is also extremely beneficial.