Director, People Success

People Success and Operations
United States
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Aha! is a different kind of high-growth SaaS company. We are the world's #1 roadmap software and we help people achieve their best. Over 5,000 enterprises and 500,000 product, innovation, and engineering leaders trust our software to build lovable products and be happy doing it. We are self-funded, highly profitable, always distributed, and have no sales team. Being an always-remote company means we hire intrinsically motivated people who love to learn, support their teammates, and want to work from where they are happiest.

Our team

The Aha! people success team is a highly collaborative group across people operations, recruiting, and learning and development. We work within North American time zones so we can collaborate during the workday.

  • We support growth: We are always looking for new team members to contribute to Aha! and grow with us.

  • We live our values: We demonstrate our team spirit and treat all team members and prospective Aha!s with kindness.

  • We work quickly: Whether it is managing an interview process or onboarding a new team member, we work with speed and efficiency.

  • We have fun: We care deeply about our teammates, always making time to celebrate, support, and laugh with each other.

  • We enjoy: We like what we do. And we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer.

Our process

We are always hiring. That is because we are always growing quickly. And talented individuals want to join us because we put people, performance, and profit first. This also means that we are continuously onboarding and helping to set up new teammates for success. We ensure everyone from prospective candidates to long-tenured team members have a positive experience while working with us. When it is safe, we hold world-class in-person events we call "onsites" twice each year along with team events in between. We are a learning organization and work hard to support individual and team growth through ongoing training and leadership programs. We also manage Aha! Cares, a unique philanthropic program for corporate giving.

We use a PEO and industry-leading recruiting tools in combination with our own Aha! software.

Your experience

You have at least eight years experience in the people or human resources function at a high-growth SaaS or software company. And you want to lead an exceptional team. You pride yourself on working across the entire employee lifecycle. This must include past experience in recruiting or supporting the hiring of remote employees. You build connections across a fully distributed company and enjoy leveraging technology to scale processes and programs in a high-growth, fast-paced, and global environment. You have successfully managed complex, cross-functional projects, and can handle competing priorities. You love teaching and always act with integrity, professionalism, and confidentiality.

You write exceptionally well and being responsive is in your DNA. You are a player-coach who enjoys leading a highly productive team and working closely with the broader leadership group.

Your work at Aha!

As Director, People Success, your responsibilities will include:

  • Leading a team of recruiters and people operations managers to individual and company success

  • Managing all recruiting programs and reporting on performance

  • Defining a roadmap that supports efficiently scaling our people processes along with robust reporting

  • Guiding existing educational programs and annual reviews which help people achieve their best

  • Ensuring all people-related matters are in compliance with regulations

  • Tracking team goals and executing on key initiatives

  • Overseeing annual budgets and strategic vendors to get the most out of our partnerships

  • Helping with event planning and execution for large, multi-day onsite events 

  • Identifying and implementing process improvements

  • Maintaining the content and structure in our internal knowledge base

  • Maintaining the privacy and security of Aha! people data

If the Director, People Success role sounds appealing, we would love to hear from you. (A real human reviews every application.)

Grow with us

Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. And our goal is to help you do just that. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates.

  • Generous salary with annual profit sharing for all

  • Medical, dental, and vision plans — for many teammates, we cover 100 percent of the premiums

  • Up to 200 hours of paid time off a year to spend however you want

  • 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave

  • Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning

  • Aha! contributes a percentage of your total compensation each year towards your retirement

We are building a distributed team, and you can work from anywhere in the United States for this role. We offer generous salary, equity, benefits, and a profit-sharing program. See other openings at Aha!


We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities. As an equal opportunity employer, Aha! welcomes all employees and applicants, without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, marital or veteran status, condition of pregnancy, or any other legally protected characteristic. Learn more about diversity and inclusion at Aha!

Find out what makes us different. It's Lovability.

Read the bestselling book by Aha! co-founder and CEO Brian de Haaff.

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