Customer Success Sr. Manager (remote; product manager exp. required)

Anywhere in the United States

Customer Success

Are you a customer advocate looking to revolutionize the way people innovate and build software? Do you want to work directly with customers and change the way they create product strategies and roadmaps? If so, we are looking for a high-energy sales, support, professional services, or product management star who is looking to take a huge career leap forward – and jump on a rocket. If this is you, we want to hear from you!

You should know that we think about sales and support differently. We do not have commissioned sales people and if you work in Customer Success at Aha! you are responsible for working with customers (both pre and post sale) to highlight what's possible with our software and to delight them.

As a Customer Success Senior Manager at Aha! you will have an excellent opportunity to join a breakthrough and profitable company that is growing fast. Aha! was founded by a proven team of Silicon Valley veterans whose last two companies were acquired by well-known public companies. More than 100,000 users trust Aha! to link their brilliant strategy to their team's work and create visual roadmaps.

We're looking for someone who:

We are committed to being great, and we want someone who:

We are building a distributed team and you can work from anywhere in the United States for this role. We offer generous salary, equity, benefits, and a profit sharing program to the right candidates.

For immediate consideration, please follow these helpful guidelines and contact us at Customer-jobs@aha.io. If you have the right background we will quickly follow up with you. We are not working with recruiters or third party agencies.

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