The Responsive Method (TRM) drives us. It is a simple way to create mutually beneficial interactions. TRM is grounded in the belief that sustainable, lasting success and happiness originate in the respect for and service to others.
It is centered around the belief that interactions with urgency are what propel people and organizations forward. It is a framework for people and organizations to get the most out of today’s abundant free-flow of information while staying on track towards a goal.
Following the six principles of TRM will result in an organization of people who reach the ultimate goal — real value for customers and sustainable happiness.
Establish a true north for where you are headed. If you do not have a vision, it will be difficult to identify which major requests are aligned with your goal.
Curiosity is fundamental to learning and an indicator of future success. If you are curious, you are interested and invested and alert and engaged when you interact with others.
Embrace interruptions. A request is the only sign you have that someone needs something from you right now.
The key is to digest information and its importance as quickly as possible so you can get on to the next request and continue creating more value.
Allow others to peek inside and understand why you responded the way you did, rather than just giving your response. Explaining the “why” makes the “what” simple to digest and dignifies the requestor.
Being kind allows you to stay in control, remain humble, and maintain perspective. While it does not mean that you will always agree with everyone, it does enable you to stay calm and build strong relationships.
Our goal at Aha! is to help people build products and companies with conviction. We want you to discover (or re-discover) your mojo — that sense of potency, confidence, and swagger that you have when you say to yourself, “I’ve got this.” So join us on this epic adventure.
After all, life is short. Why spend it doing anything less than meaningful work with people you care about? Let us help you find even greater inspiration and a few new approaches to be your best.