September 8, 2020
Sales Teams vs. Customer Success Teams
"What do you mean no salespeople?" When people find out that Aha! does not have a sales team, they are sometimes shocked — but always curious. The questions continue.…
Strategy
Take a goal-first approach so you always know where you are headed. This will ensure you will achieve more and be pleased by where you end up — no matter what you work on. Find practical advice on setting the right objectives and initiatives.
September 1, 2020
15 Elements of a Brilliant Business Strategy
“The essence of strategy is choosing what not to do.” This is a quote from business strategist Michael Porter. His name might be familiar to you — he created Porter's…
August 27, 2020
The Founder's Paradox: Loving What Is Broken
I seek the "new-new." Developing new ideas, digging into new projects, solving new problems — these are the things that fuel me. It is easy to stay energized because…
July 28, 2020
The Product Manager's Dilemma: Operate vs. Innovate
How do you keep the business running well and invest in the future? This is a struggle almost all product managers face. You know that lasting growth means finding ways…
June 9, 2020
This Is How 4 IT Groups Adopted a Product Mindset
"Our number one priority? Moving from a project to a product philosophy." This is how a customer started a recent call with our Customer Success team. This type of…
May 28, 2020
The Founder’s Paradox: The Shame of Failing at Mindfulness
The thrill of achievement is irresistible. It is gratifying to set a goal, work hard to accomplish it, and then start to look forward to what is next. Thinking beyond…
May 18, 2020
Hey Product Manager: Do You Know Why You Are Building That Feature?
People love sharing their opinions. Customers and teammates are usually willing to tell you what they think you should do with your product if you ask. This is a good…
May 12, 2020
Dear Public Company CFO
On the surface, it was not unique. An email requesting extended invoicing terms for an Aha! subscription. Not atypical considering world events, but it was the tone that…