September 24, 2020
Vision vs. Mission vs. Strategy
"You've got to think about big things while you're doing small things, so that all the small things go in the right direction." Futurist Alvin Toffler wrote about the effects of…
Strategy
Take a goal-first approach so you always know where you are headed. This will ensure you will achieve more and be pleased by where you end up — no matter what you work on. Find practical advice on setting the right objectives and initiatives.
September 22, 2020
How Well Do You Really Know Your Customers?
Have you ever worked with a "Believable Brad?" This type of product manager sounds convincing — they know all the right things to say about customers and share impressive anecdotes…
September 8, 2020
Sales Teams vs. Customer Success Teams
"What do you mean no salespeople?" When people find out that Aha! does not have a sales team, they are sometimes shocked — but always curious. The questions continue. "How do you…
September 1, 2020
15 Elements of a Brilliant Business Strategy
“The essence of strategy is choosing what not to do.” This is a quote from business strategist Michael Porter. His name might be familiar to you — he created Porter's Five Forces…
August 27, 2020
The Founder's Paradox: Loving What Is Broken
I seek the "new-new." Developing new ideas, digging into new projects, solving new problems — these are the things that fuel me. It is easy to stay energized because building is a…
July 28, 2020
The Product Manager's Dilemma: Operate vs. Innovate
How do you keep the business running well and invest in the future? This is a struggle almost all product managers face. You know that lasting growth means finding ways to expand…
June 9, 2020
This Is How 4 IT Groups Adopted a Product Mindset
"Our number one priority? Moving from a project to a product philosophy." This is how a customer started a recent call with our Customer Success team. This type of transformation…
May 28, 2020
The Founder’s Paradox: The Shame of Failing at Mindfulness
The thrill of achievement is irresistible. It is gratifying to set a goal, work hard to accomplish it, and then start to look forward to what is next. Thinking beyond today is part…